CHECK-IN & LUGGAGE MANAGEMENT

We provide our clients with a comfortable, safe and a quality experience in their travels and transit through airports, both upon arrival and departure

DEPARTURES

SERVICES AT DEPARTURES

We will provide airline tags on the spot, and collect the guests' luggage to be checked-in, early morning. They will be free to enjoy the day and will be able to make their way conveniently and worry-free to the airport knowing their luggage will meet them at the destination.

Security and Accreditation in all processes

1

LUGGAGE COLLECTION

Our qualified agents together with the carrier will carry out the service at the agreed place.

LUGGAGE COLLECTION

2

CHECK-IN AND VALIDATION

Our Agents validate the passenger documentation and review and label the luggage.

LUGGAGE CHECK-IN

3

TRANSPORT TO AIRPORT

A vehicle sealed for safety goes directly to the airport without intermediate custodie.

LUGGAGE TRANSPORT TO AIRPORT

4

MANAGEMENT AT THE AIRPORT

Baggage will be immediately deposited on the airline check-in counter.

LUGGAGE DIRECT TO YOUR FLIGHT

PICTURES

WE DO THE CHECK-IN AT THE HOTEL

Like at the airport counter

We move to the hotel of our clients, where our accredited agents will validate the documentation, review and label the bags, and deliver boarding passes and bag tags to passengers.

CHECK-AT HOTELS
CHECK-IN AT HOTELS

LUGGAGE DIRECT TO THE FLIGHT

Without lockers or intermediate custodies.

We will transport the luggage in a sealed vehicle and safely directly to the airport, where it will be deposited immediately on the baggage handling facilities of the airlines with which the clients travel.

LUGGAGE TRANSPORT
LUGGAGE TO THE AIRPORT

THE LAST DAY WITHOUT BAGGAGE

No queues, crowds, or waste of time.

Customers will make the most of their last day of visit in the city, without the hassle of carrying their luggage all day long.

Upon arrival at the airport they will go directly to the boarding, avoiding queues and wasted time at check-in counters because their luggage will be already managed on their flights.

NO DISCOMFORTS
NO QUEUES
PREGUNTAS

INCIDENTS OR FLIGHT DELAYS?

Although it is always a hassle, passengers will already be in the boarding area where they will comfortably wait with peace of mind that their luggage will already have been managed to their flights.

Baggage management at arrivals

SERVICES AT ARRIVALS

Luggage collection in the "Arrivals" area of the airport and its delivery in the transport chosen or directly at destination, saving time and inconveniences to the clients.

1

ARRIVAL AT DESTINATION

Our staff will be waiting for the client at the luggage collection area.

ARRIVAL

2

LUGGAGE COLLECTION

We will collect the luggage previously marked with identification labels.

LUGGAGE COLLECTION

3

LUGGAGE CHECK AND CONTROL

We check that all bags have arrived at their destination.

LUGGAGE CHECK AND CONTROL

4

HAULING AND LOADING

The luggage will be carried to the transport hired with us or by the client.

HAULING AND LOADING

LANDING AND STRAIGHT TO THE HOTEL

"We take care of the luggage"

Before the trip, we give passengers labels to identify their luggage at the destination where we will collect it and transport it to the hotel, avoiding inconvenience and waste of time.

LABELING
IDENTIFICATION LABELS
BAGGAGE OF THE GROUP
LUGGAGE HAULING
INCIDENCES

MANAGEMENT OF INCIDENCES

In case of baggage lost or delayed, we will inform the passenger or the team leader of the group and assist them to carry out the corresponding procedures in front of the airline.