We always assign accredited personnel to manage the documentation at the time of performing the services together with the carriers.
CHECK-IN AND VALIDATION
Arriving at the agreed place, our staff will validate the documentation of all passengers and check-in and label carefully all the bags.
TRANSPORT TO AIRPORT
For safety reasons, the vehicle will be sealed and go directly to the airport. We avoid the risks of unnecessary custodies of luggage.
MANAGEMENT AT THE AIRPORT
Upon the arrival at the airport, our staff will deliver the bags immediately to the baggage handling facilities or the airline counters.
INCIDENTS OR FLIGHT DELAYS?
Although it is always a hassle, passengers will already be in the boarding area where they will comfortably wait with peace of mind that their luggage will already have been managed to their flight.
We carry out all the check-in processes in hotels, such as at an airport counter.
We move to the hotel of our clients, where our accredited agents will validate the documentation, review and label the bags, and deliver boarding passes and bag tags to passengers.
Luggage direct to your flight: No lockers or intermediate custodies.
We will transport the luggage in a sealed vehicle and safely directly to the airport, where it will be deposited immediately on the baggage handling facilities of the airlines with which the clients travel.
To enjoy the last day with freedom and comfort ... and without queues or crowds.
Customers will make the most of their last day of visit in the city, without the hassle of carrying their luggage all day long. Upon arrival at the airport they will go directly to the boarding, avoiding queues and wasted time at check-in counters because their luggage will be already managed on their flights.
ARRIVAL AT DESTINATION
Our staff will be waiting for the client at the luggage collection area.
We´ll collect the baggage previously identified at special luggage trolleys.
LUGGAGE CHECK AND CONTROL
With the list previously submitted we will check that all the bags have arrived.
HAULING AND LOADING
The luggage will be carried to the transport hired with us or by the client.
MANAGEMENT OF INCIDENCES
In case of baggage lost or delayed, we will inform the passenger or the team leader of the group and assist them to carry out the corresponding procedures in front of the airline.